What We Have Done About the Coronavirus

We have requested visitors to not visit our facilities. We are taking this precautionary measure to prevent our residents from the possibility of being exposed to COVID-19. At this time, we do not have any cases in any of our facilities.

Our greatest concern is ensuring residents are cared for in a safe and healthy environment. Our facilities have been and continue to follow recommendations of the CDC with regards to COVID-19. 

COVID-19 Frequently Asked Questions

Preventative Approaches Taken


  • Regular communication with residents and patients
  • Daily symptom monitoring
  • Limiting large group and community events
  • Reducing face-to-face contact opportunities
  • Restricting nonessential trips out of the facility
  • Restricting nonessential visitation and instead supporting “virtual visits”
  • Education and training with residents and patients regarding;
    • Preventative measures taken to prevent the spread of infection
    • Hand hygiene
    • Respiratory etiquette

Families of Residents

  • Regular communication provided to all families (email blasts, letters to residents and telephone call updates) regarding preventative measures taken
  • Facebook updates
  • Website updates

Staff and Medical Associates

  • Regular messaging to maintain focus on prevention
  • Daily symptom monitoring at the start of each shift
  • Regular communication regarding current preventative measures taken and new measures as they arise
  • Education and training regarding infection control and hand hygiene
  • Regular observational audits conducted to ensure compliance with established infection control and hand hygiene requirements
  • Establish specific guidelines related to COVID-19
  • Re-education regarding appropriate cleaning and sanitation protocols
  • Review established emergency preparedness plans and response

Public at Large

  • Entrance notices informing of current nonessential visitation restrictions in place as a preventative measure
  • Large group events have been cancelled and will alternatively be conducted using webcasts whenever possible
  • Entrance notices with CDC guidance are present in each facility lobby and corporate office

Regulatory Authorities

  • Regular communication with state regulatory agencies regarding preventative practices taken
  • Daily communication with and receipt of updates from:
    • CDC
    • Local public health authorities


  • Regular communication with vendors and suppliers to ensure appropriate supplies and provisions are available for use. At this time, we expect no supply disruption for:
    • Medications
    • Food
    • Medical supplies
  • Vendors and suppliers have been notified of our safety and screening requirements.